Change font / colour
English
Compliments
Start
Please choose the service you visited:
Select the service
Adult Speech and Language Therapy - Community
Adult's Admin Hub
Advanced Clinical Assessment Team (ACATs)
Advanced Clinical Practitioners
CCC Management
Cardiac Arrhythmia Service
Cardiac Heart Failure
Cardiac Rehab - Post Hospital Care
Cardiac Rehabilitation
Cardiology
Cardiology Diagnostics
Care Home Team
Carers Support Counselling and Bereavement Therapy Service
Child Development Team
Children pathway - Blue
Children pathway - Green
Children pathway - Indigo
Children pathway - Violet
Children's Admin Hub
Childrens Therapy Service Medway
Community Dental East Kent
Community Health Team
Community Nursing - Out of Hours
Community Nursing Management
Community Palliative Care Team
Community Physiotherapy
Continuing Healthcare
Control Team NN Gillingham and Twydall 2
D2A Home First
Darland House - Lower Floor
Darland House - Upper Floor
Dementia Crisis Support Team
Dental Services
Diabetes
Falls
Gillingham Community Nursing Team
Goodyear House
Hand Therapy
Harmony House (Endeavour Suite) - Inpatient Unit
Harmony House (Endeavour Suite) - Inpatient Unit
Health Hub
Health Visitor Students
Health visiting
IPU Therapy Team
Integrated Discharge Team
Intermediate Care Community Nursing
Intermediate Care Enablement (ICE)
Intermediate Care Therapy
MedOCC
Medication Clinic
Mental Health Nurses
Neighbourhood Nursing (NN) MNNT
Neighbourhood Nursing - Medway Night Nursing Team
Neighbourhood Nursing - Rainham
Neuro Physiotherapy
Night Sitters
Our Zone
Palliative Care - Hospital Palliative Care Team
Palliative Care Medical Team
Planned Admin Hub
Reception
Respiratory Service
Respiratory Service
Rochester Community Nursing Team
SLT - MFT
School Nursing
Special Needs Nursery
Stroke Services
Strood Care Team
Swale Paediatric Therapies
Tissue Viability
Tongue-tie
Urgent Response ACP
Urgent Response Care Management
Urgent Response Therapy
Urgent and Intermediate Care Mgt
Walter Brice
Wellbeing and Therapy Centre Voluntary Services
Wisdom Hospice Housekeeping and Site Admin
Wisdom Hospice Inpatient Unit
Wound Care
1. Who does the compliment refer to?
The whole team
A part of the team
An individual
Notes
2. Who was the compliment from?
Service user
Commissioner
Colleague (internal customer)
Carer / relative
Other
Notes
3. How was the compliment received? Please select as many as apply and provide details below. If it is a gift worth more than £25 has it been logged?
Verbal
Written (card/letter)
Email
Gift worth under £25
Gift worth more than £25
Other
Notes
4. What are the main themes of the compliment?
Staff attitude
Waiting times (seen promptly etc)
Information and support
Involved with decisions (care plan)
Outcomes (benefit)
Contacting the team
Meeting our values (compassionate, quality, partnership)
Appointments
Privacy and dignity
Treated fairly (no discrimination)
Overall experience (thank you)
Location (clean, appropriate etc)
Other
Notes
5. Please type the compliment here:
4000
characters remaining
Next
Notes
6. Complimenter details (name, address, email)
4000
characters remaining
Next
Notes
Submit
Submit