1. Did we organise the care and services you need well?
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2. Did we involve you as much as you wanted in agreeing what care you receive?
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3. Did we involve members of your family or those close to you as much as you would like?
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4. Did we support you to feel safe?
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5. Did we give you enough information about our services?
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6. Did a staff member check with you about how you are getting on with your medicines?
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7. Are you satisfied with the food and drinks provided?
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8. Did you feel you have been seen by staff often enough for your needs?
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