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Patient Initiated Follow Up (PIFU) Survey

1. Please select the department that you attended during your last visit

2. Did you understand the explanation from your clinician regarding your follow-up care plan?

3. Were you given a PIFU Information leaflet with details on how to contact the service ?

4. Did you receive a copy of your PIFU letter via post or digitally in Patient Knows Best?

5. Did you know who to contact if you lost your information leaflet or PIFU letter?

6. Did you contact us for an appointment or advice during the PIFU timeframe specified by your clinician?

7. How soon were you offered an appointment?

8. How easy did you find it to contact the service to book an appointment?

9. How would you rate your overall experience of PIFU?

10. In the last 12 months, have you or another family member attended a follow-up appointment that you felt could have been offered as a PIFU?

11. Do you think that offering a Patient initiated follow-up approach is a good idea?

12. Is there anything else you would like to tell us about how you think your experience could have been improved?

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