Emergency medicine Friends and Family Test (FFT) survey

English

Emergency medicine patient feedback survey

Your feedback helps us to celebrate what's working well and identify where we need to improve. We would be grateful if you would take a moment to review the service you received whilst in our care.

Please choose the service you visited:

1. Thinking about your recent visit to our emergency department, overall, how was your experience of our service?

Very good Good Neither good nor poor Poor Very poor Don't know

Notes

2. Can you tell us why you gave that response?

4000 characters remaining

Notes

3. Did you have enough time to discuss your condition with the doctor or nurse?

Yes No

Notes

4. While you were in A&E, did a doctor or nurse explain your condition and treatment in a way you could understand?

Yes No I didn't need an explanation

Notes

5. Do you regard yourself as having a disability, impairment, or other condition that requires extra support or reasonable adjustments?

Yes No Prefer not to say

Notes

6. If yes, did the hospital staff do everything they could to provide this support or adjustment?

Yes To some extent No Not applicable

Notes

7. Do you think the hospital staff did everything they could to help control your pain?

Yes No

Notes

8. Is there any member of staff who you would like to recommend and what did they do to impress you?

4000 characters remaining

Can we share your comment publicly (for example, on our website or printed material such as posters)?

Yes No

Notes

9. Are you:

Male Female Gender neutral Other Prefer not to say

Notes

10. Age:

16 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75+ years

Notes

11. What is your ethnicity?

Asian / Asian British Black / African / Caribbean / Black British Mixed / Multiple ethnic groups White / White British Self-describe Prefer not to say

Notes

12. If you answered 'self-describe', please specify:

4000 characters remaining

Notes

Emergency medicine patient feedback survey

Your feedback helps us to celebrate what's working well and identify where we need to improve. We would be grateful if you would take a moment to review the service you received whilst in our care.

1. Thinking about your recent visit to our emergency department, overall, how was your experience of our service?

2. Can you tell us why you gave that response?

3. Did you have enough time to discuss your condition with the doctor or nurse?

4. While you were in A&E, did a doctor or nurse explain your condition and treatment in a way you could understand?

5. Do you regard yourself as having a disability, impairment, or other condition that requires extra support or reasonable adjustments?

6. If yes, did the hospital staff do everything they could to provide this support or adjustment?

7. Do you think the hospital staff did everything they could to help control your pain?

8. Is there any member of staff who you would like to recommend and what did they do to impress you?

Can we share your comment publicly (for example, on our website or printed material such as posters)?

9. Are you:

10. Age:

11. What is your ethnicity?

12. If you answered 'self-describe', please specify:

Submit

Thank you

Thank you for taking the time to complete this survey