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Family, friends and carer survey

Your feedback really matters to us. We are keen to hear about your most recent experience as a family member, friend or carer.

This survey is for those who provide unpaid support to someone who uses our services and is part of our commitment to the Triangle of Care. We are asking for your views so we can learn more about your experience and provide better services. Please do not write your name or address on the questionnaire unless you wish us to contact you.

1. Were your views sought throughout your experience with Kent and Medway Social Care and Partnership Trust (KMPT)?

2. Were you approached by staff in a respectful and kind way?

3. Do you feel staff adequately explained confidentiality to you (i.e. what information can/can’t be shared with you and why)?

4. How would you rate your experience of any contact you have had with a carers champion/lead on the ward/team?

5. Were you given information about the care, support and treatment the patient received?

6. Did we make you aware of how to access a carer’s assessment?

7. Did we make you aware of how to access support services or help?

8. Overall how was your experience as a family member, friend or carer within KMPT?

9. Any additional comments?

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Can we share your comment publicly (for example, on our website or printed material such as posters)?

10. To ensure that all members of our local communities are experiencing fair and satisfactory services from KMPT we would like to ask you to share some personal information about yourself.

Sharing personal information will not affect the care that you or your loved one receive, but it will help us to deliver services that recognise and meet your needs.

11. What is your relationship to the person you care for?

12. Which of the following best describes your sexual orientation?

13. Please write your orientation

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14. What is your religion?

15. Please write your religion

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16. Do you have any physical or mental health conditions, disabilities or illnesses that have lasted or are expected to last for 12 months or more?

17. If yes, does this reduce your ability to carry out day-to-day activities?

18. At birth were you registered as...

19. Is your gender the same as the sex you were registered as at birth?

20. Please write your gender

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21. What is your ethnic group? (please select from the dropdown)

22. How old are you?