Badgernet Trimester Survey

Badgernet Patient Feedback Survey

Your feedback helps us to celebrate what’s working well and identify where we need to improve. We would be grateful if you would take a moment to review the Badgernet service you have received during your pregnancy. Please make sure you have selected the hospital you received care at.

Thank you for your time.

1. Please select the hospital you received care at:

Hampshire Hospitals (Winchester/ Basingstoke/ Andover) Isle of Wight Portsmouth Southampton

2. What is your ethnicity?

Asian / Asian British Black / African / Caribbean / Black British Mixed / Multiple ethnic groups White / White British Self describe Prefer not to say

3. Please select your age range

Under 17 18-25 26-35 36-45 46-55+

4. What stage in your pregnancy are you in?

Under 12 weeks Between 12-26 weeks Over 27 weeks Postnatal / Already had your baby

5. How easy did you find the self referral process?

Easy Fairly easy Neither easy nor hard Fairly hard Hard

Comment 4000 characters remaining

6. Is there anything we could have done to make this referral process easier for you?

Yes - Please comment No

7. Where did you find out about the self referral form?

GP Hospital website Hospital social media Midwives Health visitors Other - please state

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8. How easy did you find it to register for the BadgerNotes app/website?

Easy Fairly easy Neither easy nor hard Fairly hard Hard

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9. Did you register using your NHS Login?

Yes No

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10. Did you require any support during your registering?

Yes No

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11. Did you know who to contact for support?

Yes No

Comment 4000 characters remaining

12. Have you accessed the BadgerNotes frequently asked questions web page?

Yes No

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13. Did you still require help after accessing this page?

Yes No Not applicable to me

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14. Was the support you received sufficient?

Yes No

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15. Did your midwife show you where to find items on your BadgerNotes during your appointments?

Yes No

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16. Did you complete your pre-booking questionnaire?

Yes No

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17. After your booking appointment, were you able to view the summary on BadgerNotes?

Yes No

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18. Were you able to see you blood tests and other results?

Yes No

Comment 4000 characters remaining

19. Were you able to see you antenatal check ups throughout your pregnancy?

Yes No

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20. Was the information provided about appointments sufficient?

Yes No

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21. Do you think you missed any appointments because of BadgerNotes?

Yes No

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22. How useful did you find the timeline function?

Very useful Useful Somewhat useful Not useful

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23. Do you think you were provided with enough information weekly throughout your pregnancy?

Yes No

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24. Did you read your recommended reading each week?

Yes No

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Of the recommended reading offered to you, please could you rate the following statements:

	Yes	No	Comment
25. The Material was easy to find each week
Notes:
26. The reading was relevant at the time it was suggested
Notes:
27. I enjoyed the reading material
Notes:
28. The reading material was from a trusted source
Notes:
29. I could easily keep returning to the reading in my own time
Notes:
30. I find it easy to read on my phone
Notes:

25. The Material was easy to find each week

Yes No

Comment

26. The reading was relevant at the time it was suggested

Yes No

Comment

27. I enjoyed the reading material

Yes No

Comment

28. The reading material was from a trusted source

Yes No

Comment

29. I could easily keep returning to the reading in my own time

Yes No

Comment

30. I find it easy to read on my phone

Yes No

Comment

31. How was the amount of reading material?

Too much Too little Just the right amount

Comment 4000 characters remaining

32. Did you access the leaflet library?

Yes No

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33. Did you use the antenatal support conversations to help plan your care with your Midwife and Doctor?

Yes No

Comment 4000 characters remaining

34. Did you use the Birth Plan to help plan your care with your Midwife and Doctor?

Yes No

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35. Did you use the postnatal support conversations to help plan your care with your Midwife and Doctor?

Yes No

Comment 4000 characters remaining

36. Did you use the notifications function on BadgerNotes?

Yes No

Comment 4000 characters remaining

37. Did you visit the Healthier together website to find further information?

Yes No

Comment 4000 characters remaining

38. Did you use the Healthier together app to gain pregnancy advice?

Yes No

Comment 4000 characters remaining

39. Do you have any further comments or suggestions to help us improve your digital experience of maternity services?

4000 characters remaining

Can we share your comment publicly (for example, on our website or printed material such as posters)?

Yes No

40. Were your communication needs met?

Yes No

41. If no, what would have helped meet your communication needs? (Select all that apply)

Interpreter/ translation (including BSL), Written information, Easy read / large print / documents in braille, Hearing loop, An advocate to attend my appointment with me, A longer appointment time, Other (please describe) Not applicable

Badgernet Patient Feedback Survey

1. Please select the hospital you received care at:

2. What is your ethnicity?

3. Please select your age range

4. What stage in your pregnancy are you in?

5. How easy did you find the self referral process?

6. Is there anything we could have done to make this referral process easier for you?

7. Where did you find out about the self referral form?

8. How easy did you find it to register for the BadgerNotes app/website?

9. Did you register using your NHS Login?

10. Did you require any support during your registering?

11. Did you know who to contact for support?

12. Have you accessed the BadgerNotes frequently asked questions web page?

13. Did you still require help after accessing this page?

14. Was the support you received sufficient?

15. Did your midwife show you where to find items on your BadgerNotes during your appointments?

16. Did you complete your pre-booking questionnaire?

17. After your booking appointment, were you able to view the summary on BadgerNotes?

18. Were you able to see you blood tests and other results?

19. Were you able to see you antenatal check ups throughout your pregnancy?

20. Was the information provided about appointments sufficient?

21. Do you think you missed any appointments because of BadgerNotes?

22. How useful did you find the timeline function?

23. Do you think you were provided with enough information weekly throughout your pregnancy?

24. Did you read your recommended reading each week?

Of the recommended reading offered to you, please could you rate the following statements:

25. The Material was easy to find each week

26. The reading was relevant at the time it was suggested

27. I enjoyed the reading material

28. The reading material was from a trusted source

29. I could easily keep returning to the reading in my own time

30. I find it easy to read on my phone

25. The Material was easy to find each week

26. The reading was relevant at the time it was suggested

27. I enjoyed the reading material

28. The reading material was from a trusted source

29. I could easily keep returning to the reading in my own time

30. I find it easy to read on my phone

31. How was the amount of reading material?

32. Did you access the leaflet library?

33. Did you use the antenatal support conversations to help plan your care with your Midwife and Doctor?

34. Did you use the Birth Plan to help plan your care with your Midwife and Doctor?

35. Did you use the postnatal support conversations to help plan your care with your Midwife and Doctor?

36. Did you use the notifications function on BadgerNotes?

37. Did you visit the Healthier together website to find further information?

38. Did you use the Healthier together app to gain pregnancy advice?

39. Do you have any further comments or suggestions to help us improve your digital experience of maternity services?

Can we share your comment publicly (for example, on our website or printed material such as posters)?

40. Were your communication needs met?

41. If no, what would have helped meet your communication needs? (Select all that apply)

Submit

Thank you for your time.