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How are we doing?

If you would prefer to speak to an advisor please call PALS on 0800 783 9972 (East Kent) or 0800 587 6757 (West Kent).

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Yes
No
I don’t know
Does not apply
Did we plan your care and support you well?
Did we ask you what help you wanted?
Did we speak to your family / friends / carers as much as you wanted?
Did we help you to feel safe when things were really hard?
Did we ask you how your mental health affects your life (for example your health, relationships and things you like to do)?
Did we check how you were getting on with your medication?
Did we help you with financial and benefits advice?
Did we see you enough to be able to help you?

Did we plan your care and support you well?

Did we ask you what help you wanted?

Did we speak to your family / friends / carers as much as you wanted?

Did we help you to feel safe when things were really hard?

Did we ask you how your mental health affects your life (for example your health, relationships and things you like to do)?

Did we check how you were getting on with your medication?

Did we help you with financial and benefits advice?

Did we see you enough to be able to help you?

Overall, how was your experience of our service? (What do you think of our service?)

What was good?

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What would you change?

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Can we share your comment publicly (for example, on our website or printed material such as posters)?

Which team did you see? (or the ward name)

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Thank you

Thank you for your time and feedback