Maternal Mental Health - Feedback

We would like to hear about your experience with us. Please feel free to give honest feedback, as this will help us improve the service for other patients in Dorset. Thank you very much.

Are you completing this survey as a patient or carer?

For Information - Do you support somebody (friend, family, partner) that could not manage without your support due to their illness, frailty, disability, mental ill health, or substance misuse? If the answer is yes, you would be classed as a carer. A carer can be of any age.

Patient
Carer

At what point were you identified as a carer/family member/supporter when the person you support engaged with our services?

On Admission or Initial Appointment
Within 1 month of Admission or Initial Appointment
Within 6 months of Admission of Initial Appointment
Other

If other, please confirm

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Did you feel listened to and valued as a carer/family member/supporter?

Yes
No

If you answered no, please provide further information

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Did you feel you were involved with the treatment and informed of any changes about the person you support?

Yes
No

If you answered no, please provide further information

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Were you provided with support from the service and/or signposted to relevant support services in the Community?

Yes
No

If you answered no, please provide further information

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Please enter your postcode (if you do not have a fixed abode please type N/A)

How helpful were the therapy sessions?

5 = Extremely helpful
4
3
2
1 = Very unhelpful

Were your appointments ...

Online
Face to Face
Home visits
A mix

How well did this work for you?

5 = Very convenient
4
3 = It was ok
2
1 = not at all

How likely would you be to recommend the Maternal Mental Health Service to a friend or family member?

5 = definitely recommend
4
3
2
1 = Not at all

Overall, how was your experience of our service?

Very good
Good
Neither good nor poor
Poor
Very poor
Don't know

Please you tell us why you gave your answer

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Can we share your comment publicly (for example, on our website or printed material such as posters)?
Yes
No

Please tell us about anything that we could have done better

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We routinely collect information on age, gender, ethnicity, sexual orientation and disability to ensure that we are receiving feedback from a wide range of people about our services. The following questions help us to monitor if we are hearing from everyone. Please choose a response to continue:

I'm happy to answer these questions
I don't want to answer these questions

What is your age group?

Under 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 - 74
75+

To which of these ethnic groups would you say you belong?

To which gender identity do you most identify?

Female
Male
Transgender Female
Transgender Male
Intersex
Non-Binary
Gender-Fluid
Gender Neutral
Agender
Pangender
Gender Queer
Prefer not to say

What is your sexual orientation?

Heterosexual or Straight
Gay
Lesbian
Bisexual
Asexual
Pansexual
Queer
Don't know
Prefer not to say

Do you consider yourself to have a disability?

Yes
No

If you answered yes, please indicate your disability (you can select more than one option)

Vision (e.g. due to blindness or partial sight)
Hearing (e.g. due to deafness or partial hearing)
Mobility (e.g. such as a physical impairment, difficulty walking short distances, climbing stairs, lifting and carrying objects, needing an aid)
Learning or concentrating or remembering
Mental Health
Stamina or breathing difficulties
Social or behavioural issues (e.g. due to neurodiverse conditions such as Autism, Attention Deficit Disorder or Asperger's Syndrome)
Chronic Fatigue
Chronic Pain
Prefer not to say

Thank you

Thank you very much for taking the time to share your feedback with us, we appreciate hearing from you.

If there is anything you would like to talk to us about, please contact us on 01202 584340.