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Adult Same Day Care FFT Survey

Putting our patients first and ensuring we improve the quality of care is our main priority, this means listening and acting on your concerns. Please help us to improve our services by completing this short survey questionnaire about your experience of our services, it is free and will only take a few minutes of your time. Thank you.


1. Thinking about your recent experience with us, overall, how was your experience of our service?

2. Please can you tell us what was good about your care?

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Can we share your comment publicly (for example, on our website or printed material such as posters)?

3. Please can you tell us what we could do to improve?

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Can we share your comment publicly (for example, on our website or printed material such as posters)?

4. Overall, how clean was the location or environment you were in?

Please tell us a little about you;

5. Which of the following options best describes how you identify yourself;

6. In which age group are you?

7. What do you consider to be your ethnic background?

8. Do you have any of the following conditions? (please tick all that apply)

Thank you

Become a Member of Medway and help shape our future, to find out more please visit our website - click here. Thank you for taking the time to complete this survey. We'll use this feedback to improve the service we provide at Medway NHS Foundation Trust.

If you have an urgent concern or wish to make a complaint, please contact the Patient Advice and Liaison Service (PALS). medwayft.pals@nhs.net or telephone: 01634 825004