1. How satisfied were you with your appointment date and time?

Very satisfied Satisfied Neither dissatisfied nor satisfied Dissatisfied Very dissatisfied

2. Please tell us the reason for your answer.

3. If you had to change your appointment, how easy was it to change it?

Extremely easy Easy Neither difficult nor easy Difficult Extremely difficult Not applicable

4. If you had the choice, which days would be most convenient for an appointment? (Select all that apply)

Monday - Friday Saturday

5. If you had the choice, what time of day would be most convenient for an appointment? (Please select all that apply)

Early morning (before 9.30am) Morning Afternoon Evening (after 5pm)

6. What is your preferred means of transport to attend an appointment?

Car Bus Train Walk Someone to bring me (e.g. taxi, friend or relative) Other

7. Did you receive an appointment letter?

Yes No

8. Did you receive a text message appointment reminder?

Yes No

9. Date of your appointment

10. Where did you have your appointment?

Please type the first few letters... Amesbury Bitterne Hamble Hedge End Hythe Lymington Lyndhurst Mere New Milton Princess Anne Hospital Ringwood Romsey Royal South Hants Hospital Salisbury Tisbury Totton Wilton

11. How satisfied were you with the location of your appointment?

Very satisfied Satisfied Neither dissatisfied nor satisfied Dissatisfied Very dissatisfied

12. Please tell us the reason for your answer.

13. How would you rate the service you received when you arrived for your appointment?

Excellent Good Neither good nor poor Poor Very poor

14. Please tell us the reason for your answer.

15. How would you rate the service you received from the radiographer that performed your mammogram?

Excellent Good Neither good nor poor Poor Very poor

16. Please tell us the reason for your answer.

18. Do you have any other comments or suggestions for how we could improve?

---

19. We would like to share more information about breast screening with women in the community. Where do you think we could share updates? (Please tick as many as apply)

GP surgeries Community leisure centres Supermarket & shopping centres Local activities & clubs e.g. Bingo Facebook Twitter Instagram Other Social Media Other