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How are we doing?

Mental Health of Learning Disability Service (MHLD) survey for relatives and carers of MHLD service users

Your feedback really matters to us. We are keen to hear about your most recent experience of our service.

Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Not applicable / Don't know
Do we organise the care and services you need well, for your relative / the person you care for?
Was your relative / the person you care for involved as much as you think they wanted to be, in agreeing what care they will receive?
For your relative / the person you care for: do we involve members of their family or those close to them as much as they would like?
Does your relative / the person you care for get the help they need when they are in a crisis?
Did the KMPT worker understand how the mental health needs of your relative / the person you care for affect other areas of their life?
If applicable, has a KMPT worker checked with your relative / the person you care for, about how they are getting on with their medication?
If applicable, do KMPT services give your relative / the person you care for financial and benefits advice?
Do you feel your relative / the person you care for has seen KMPT services often enough for their needs?

Do we organise the care and services you need well, for your relative / the person you care for?

Was your relative / the person you care for involved as much as you think they wanted to be, in agreeing what care they will receive?

For your relative / the person you care for: do we involve members of their family or those close to them as much as they would like?

Does your relative / the person you care for get the help they need when they are in a crisis?

Did the KMPT worker understand how the mental health needs of your relative / the person you care for affect other areas of their life?

If applicable, has a KMPT worker checked with your relative / the person you care for, about how they are getting on with their medication?

If applicable, do KMPT services give your relative / the person you care for financial and benefits advice?

Do you feel your relative / the person you care for has seen KMPT services often enough for their needs?

Overall, how was your experience of our service? (Please select the answer that your relative/ the person you care for would choose)

What was good about your experience?

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What would make your experience better?

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Can we share your comment publicly (for example, on our website or printed material such as posters)?